Our Organization was established in 1996 with a focus on assisting our customers with specialized claims management and claim consulting services to simplify our client’s insurance needs and claim processes.

Our philosophy is to provide the highest level of service with integrity and professionalism to reduce our clients overall loss experience, insurance costs and become part of their team for success.  We custom tailor our services to meet our client’s needs.

Our services are provided by highly qualified insurance claim professionals with no less than 15 years experience in national and international commercial insurance carrier operations, consulting firms and third party administrative services.

Our clients are Self Insurers, Risk Retention Groups, Captives, Commercial Insurance Carriers and Other Consulting Firms servicing:

·         Medical Professional Liability Risks, including:  Hospital Professional Liability and related exposures;

·         Long Term Care Nursing Home Liability;

·         Pharmaceutical and Medical Device Claims;

·         Emergency Medical Services (EMS);

·         Lawyer’s Professional Liability

·         General Liability

·         Transportation Risks

·         Public Entities including Law Enforcement claims

·         Special Investigation claims (SIU)

Our Third Party Administrator and Claim Management Services focus on:

·         Notification and the effective reporting of claims

·         Insurance Coverage analyses of each claim (including other available coverage's)

·         Thorough and timely investigations

·         Effective litigation management

·         Timely and accurate reserving

·         Effective and prompt claim resolution, including appropriate negotiations and cost benefit analyses

·         Loss Cost and Expense management

·         Documentation and Claim File Integrity

·         Policy Aggregate Management

·         Effective and courteous communications

·         Timely and proper reporting of claim results, statistics

·         Consistent Data Management

·         Detailed Loss Runs

·         Fraud Management

·         Experienced Supervision

·         A National Defense Counsel Team hand selected to provide the highest quality of service in the defense of any litigation brought against our customers.

We also provide Claim Consulting and Claim Auditing/Statistical Reporting Services for:

·         Pre-Bid account audit and evaluations

·         Loss Portfolio Analyses and Recommendations

·         Best Practices Claim Reviews

·         Reserve Reviews

·         Litigation Management and Defense Counsel  Assessments

·        Operational and Information System Reviews and Recommendations

·         Claim/Underwriting reviews

·         Large Case Management

        ·      Special Projects

Data Management:

Our electronic claim communication servers provide for on-line communications with many of our customers. This allows for data transfers where we record your data into your systems. We also have customized claims workstations which allow flexibility in data analysis as well as detailed loss run information and claims status reports on a prompt basis.   We are also equipped to maintain electronic claim files.